YF Life Connect – a communications platform enabling you to stay closely connected with us
YF Life is committed to creating a brighter future for its customers by providing professional and technology-enhanced one-stop risk- and wealth-management consulting services, as well as MPF services. YF Life Connect is a user-friendly service and communications platform that enables you to stay closely connected with us, anytime, anywhere.
1. YF Life policyholders – download your ePolicyholder Card, which offers easy access to an array of services for total peace of mind:
• Worldwide Emergency Assistance Benefits
• Home Assistance Services (applicable only to Hong Kong)
• Concierge Services (applicable only to YF Life PLATINUM Concierge Card)
2. YF Life Employee Benefits members (for selected clients only)
• Retrieve benefit schedule
• Check claim history & claim status
• Submit electronic claims (if applicable)
• Search network doctor (if applicable)
• Download forms
3. MASS MPF Scheme members
• View account details, download benefit statement and change of personal information via “Virtual Agent”
• Submit change of fund allocation and fund switching in express way via “Investment Instructions”
• View constituent fund details and latest fund price via “Constituent Fund”
Some functions of “YF Life Connect” need to be used together with “YF Life IM”. For more information, please contact our financial consultants, call our Customer Service Hotline at (852) 2533 5555 or visit www.yflife.com.
4. eClaim Service - ‘JET Claim’.
• Consultant can approve Hospital Income Benefit Claim.
• Instant claim payment using Faster Payment Service (FPS)
「萬通保險Connect」服務平台與客戶建立更緊密連繫
萬通保險致力為客戶提供專業及科技化的一站式風險及財富管理，以及強積金服務，與客戶一起建構非凡未來。「萬通保險Connect」為簡單易用的服務及溝通平台，讓你無論何時何地皆可享有及接收萬通保險的服務及資訊，與我們建立更緊密連繫。
1. 萬通保險客戶－可下載電子客戶卡獲取 一系列的支援服務，讓你安心無憂：
• 全球緊急醫療援助服務
• 家居援助服務(只適用於香港)
• 貴賓服務(只適用於萬通保險PLATINUM寰宇貴賓卡)
2. 萬通保險僱員福利成員(只限特定客戶)
• 查閱醫療保障表
• 查閱索償記錄和索償進度
• 電子索償申請 (如適用)
• 網絡醫生搜尋 (如適用)
• 下載表格
3. 萬全強積金計劃成員
• 透過「虛擬助理」查詢帳戶資料、下載權益報表以及更改個人資料等
• 透過「投資指示」功能，以快易方式更改投資基金百分比及基金轉換
• 透過「成分基金」功能，以查閱成分基金資料及最新價格
4. 電子理賠服務 - 「即賠」
• 讓顧問批核住院現金索償
• 透過「轉數快」即時支付賠償款項
「萬通保險Connect」部份功能需配合「萬通保險 IM 」同時使用。如欲獲得更全面的資訊，請聯絡本公司的財策顧問、致電客戶服務熱線 (852) 2533 5555或瀏覽www.yflife.com。